DUBLIN, CALIFORNIA · EAST BAY & BAY AREA
Cloud support, architecture, and engineering from Dublin, California. We help East Bay and Bay Area businesses troubleshoot Azure, plan migrations, secure their systems, and automate the everyday—with project work and managed IT alongside your team.
Rooted in Dublin, CA. Connected everywhere.
Microsoft 365 Power Platform Azure Microsoft Security
ENTERPRISE CLOUD INCIDENT SUPPORT
Advanced Microsoft cloud troubleshooting for Bay Area enterprises, internal IT teams, and managed service providers. Based in Dublin, California, we help isolate complex incidents and work toward recovery when business-critical systems fail.
We stay engaged in the investigation, pursuing a fix or practical workaround while coordinating with Microsoft Support when needed.
Azure infrastructure, networking, identity, and Virtual Desktop. Microsoft 365 authentication, email, Teams, and collaboration. Support is also available for Power Platform and Azure DevOps incidents.
New customers: Book from 10 AM–7 PM Pacific Time, with at least one hour’s notice.
Existing contracted customers: 24/7 emergency support under your service agreement.
Review impact, recent changes, logs, and dependencies to narrow down where the failure occurs, across your configuration, connected systems, or the Microsoft platform.
Work through the issue with your team, test potential fixes, and pursue recovery or a workaround where possible. Agree on access and production changes with you.
Act as your technical liaison with Microsoft Support. When evidence points to an Azure backend issue, help isolate it and work with Microsoft’s internal engineers toward resolution, continuing our investigation in parallel.
AZURE CONSULTING · EAST BAY & BAY AREA
Need help with a cloud issue today, or a better foundation for what comes next? Cloud Conduction provides Microsoft Azure consulting, implementation, and support for businesses in Dublin, the East Bay, and the wider San Francisco Bay Area.
Troubleshoot infrastructure, networking, identity, and Azure Virtual Desktop. Review logs, recent changes, and connected services to isolate a failure. Work with your IT team on recovery and coordinate with Microsoft Support when a platform issue needs escalation.
Incident investigation · Recovery assistance · Co-managed supportPlan Azure infrastructure around your applications, identities, and business requirements. Map dependencies across on-premises and cloud systems, review access and security boundaries, and plan migrations, storage, and virtual desktop environments.
Azure infrastructure · Hybrid cloud · Migration planningTurn the design into working infrastructure and integrations. Build repeatable deployments with Bicep and infrastructure as code, connect Azure DevOps pipelines and Azure Functions, and use monitoring and Application Insights to support ongoing operations.
Bicep · Azure DevOps · Functions · MonitoringFor an incident, start with the affected service, business impact, recent changes, and any existing Microsoft support case. For a project, bring your current environment, goals, dependencies, and timeline. We agree the scope, access, responsibilities, and handover with you before making production changes.
Looking for Azure architects or cloud engineers to complement your existing team? Engage us for architecture and engineering work, a scoped migration, or ongoing managed and co-managed support. You can keep your current IT provider.
Our delivered project work includes Azure infrastructure, Virtual Desktop, Functions, Storage, monitoring, migrations, and hybrid cloud environments. Related work includes Bicep deployments, CI/CD pipelines, Entra ID integrations, role-based access, and security governance.
Based in Dublin, California, we serve the East Bay and Tri-Valley, including Pleasanton, Livermore, San Ramon, Walnut Creek, Fremont, and Oakland. Support is available across the Bay Area, with remote services nationwide.
Book an Azure consultation01 / WHAT WE DO
Power Apps development, Power Automate consulting, and managed IT from Dublin, California. Connect your systems with the way your business works.
Connect approvals, employee onboarding, and document routing across SharePoint, Teams, and business systems. Reduce repeat data entry.
Power Automate · Process design · IntegrationsPlan Microsoft 365 migrations, SharePoint document management, Teams collaboration, and permissions that fit how your people work.
Teams · SharePoint · Exchange · OneDriveBuild canvas and model-driven apps, connect business data through Dataverse, and track progress with Power BI.
Power Apps · Dataverse · Power BI · Copilot StudioPlan Azure migrations, virtual desktops, and hybrid infrastructure, with repeatable deployment and management practices.
Azure · Virtual Desktop · Cloud migrationAddress data leakage and risky access with identity controls, sensitivity labels, and data loss prevention for supported Microsoft environments.
Purview · Entra ID · Defender · Conditional AccessGet a hands-on technology partner, or give your existing IT team an experienced extra set of hands. Support, strategy, and a clear path ahead.
IT support · Endpoint management · Virtual CIOBringing an acquired business into your organization means making its technology work with yours. We help assess acquired applications, map data and identity dependencies, and connect systems and workflows. Plan Microsoft 365 and Azure integration around security, business continuity, and the people using those systems.
Post-merger integration · Applications · Data · IdentityDiscuss your integration02 / SMALL CHANGES. BIG POSSIBILITIES.
The best place to start? The work your team does over and over. Here are a few ways we can help.
THE EVERYDAY CHALLENGE
A simple request gets lost in a long email chain.
A clear decision. A recorded trail. One less thing to chase.
Built with Power Apps + Power Automate + Teams
03 / INTELLIGENCE WITH INTENTION
Make AI useful in the work that matters. Cloud Conduction brings AI consulting, Microsoft Copilot solutions, and process optimization to organizations in Dublin, the East Bay, and beyond.
Map the process before choosing the model. Identify repetitive document handling, information searches, and handoffs where AI can help, with human review where judgment matters.
Build internal AI chat applications, policy copilots, and enterprise assistants connected to approved information. Bring document search and knowledge access into the tools your people use.
Refine prompts, workflows, and model choices around quality, response time, and cost. Support adoption with prompt libraries, training, and a clear feedback loop.
Private Azure OpenAI deployments · Policy Copilot solutions · Enterprise AI assistants · AI-powered knowledge bases · AI governance and adoption programs
04 / EXPERIENCE YOU CAN BUILD ON
Explore work we’ve delivered across Microsoft cloud, AI, automation, and business applications. Bring us a similar challenge, and we’ll shape the next solution around your organization.
Explore the project types in each practice area.
Private AI applications, knowledge search, and assistants built around business context.
Business applications, connected workflows, and tools for desktop, tablet, and mobile.
Migrations, collaboration, identity integrations, and everyday platform administration.
Portals, intake, case management, and operational systems tailored to real processes.
Organized content, permission models, migrations, and repeatable document workflows.
Infrastructure, virtual desktops, functions, storage, monitoring, and hybrid environments.
Repeatable deployments, source control, release pipelines, and application lifecycle management.
Extracting, transforming, and validating information from documents and business data.
Connected employee lifecycles, from HR records to accounts, groups, and licensing.
Identity protection, Microsoft Purview, governance, and access controls.
Power BI, operational and executive reporting, analytics, and generated reports.
Delivered telematics solutions using Azure IoT Central to work with connected-device data.
Looking for a Power Apps consultant, SharePoint specialist, or AI consulting partner in Dublin or the East Bay? Let’s start with the problem you want to solve.
Discuss your project05 / YOUR PEOPLE. OUR STARTING POINT.
Cloud Conduction is a managed technology provider based in Dublin, California, serving the Tri-Valley, East Bay, and greater San Francisco Bay Area. We bring cloud services, automation, AI, security, and managed IT together, with remote services available nationwide.
We look beyond the immediate issue to understand the process behind it. The goal is a better way of working.
We ask where we can simplify, connect, or automate before adding another tool to your day.
Clear communication, useful training, and maintainable solutions. Technology should make your team’s life easier.
HOW WE GET THERE
Understand your people and the friction.
Agree on priorities and a practical plan.
Build, test, and bring your team along.
Refine the solution as your needs evolve.
06 / GOOD WORK DESERVES GREAT SYSTEMS.
From growing businesses to organizations serving their communities, we bring technology into alignment with your mission.
Secure collaboration, connected operations, and room to grow.
Program reporting, grants workflows, and more time for your mission.
Streamlined client processes and information where you need it.
Thoughtful systems for complex processes and sensitive information.
07 / CONNECTED FOR YOUR SUCCESS
Our technology partners help us connect the tools your business depends on. Our community connections keep us close to the people and businesses of Dublin, California.
A LITTLE MORE CLARITY
We help investigate Azure infrastructure, networking, identity, and Virtual Desktop issues, with recovery assistance and Microsoft Support coordination when needed. Cloud Conduction is an independent technology provider; we work with your team and Microsoft on the parts of an incident each can resolve. See our support process.
Yes. We scope architecture, migrations, hybrid cloud, infrastructure as code, deployments, and monitoring around your environment and goals. You can engage us for a specific project or work alongside your existing IT team or MSP. Explore Azure consulting services.
New customers can book an available appointment from 10 AM–7 PM Pacific Time with at least one hour’s notice. That notice is a booking requirement, not a guaranteed response or resolution time. Existing contracted customers have 24/7 emergency support under their service agreement. View booking options.
Yes. We use Power Automate to connect SharePoint, Teams, and business systems, with approval routing and human review steps. Explore workflow examples.
Yes, including workflows involving protected health information. HIPAA requirements, access, and data handling inform the project; compliance depends on the full environment and operating practices. See delivered projects.
Our Copilot readiness work reviews use cases, SharePoint permissions, sensitive data, and governance before planning a pilot and rollout. Explore AI consulting and security.
Yes. Our delivered Purview experience covers compliance and data-leak prevention. We scope classification, sensitivity labels, and DLP controls to your environment, licensing, and risks.
Yes. We deliver individual projects or co-managed support, agreeing on responsibilities, access, and handover with your team.
We’re based in Dublin, California, serving Pleasanton, Livermore, San Ramon, and the greater San Francisco Bay Area, with nationwide remote services.
YOUR NEXT CHAPTER STARTS WITH A CONVERSATION.
Bring us your bottleneck, your big idea, or your “there has to be a better way.” We’ll figure out the next step together.
Book a consultation Choose a time with Microsoft BookingsDublin, California · 94568
Local partnership. Nationwide reach.
EMERGENCY SUPPORT & GENERAL CONSULTATIONS
Choose emergency support or a discovery consultation. New customers: appointments from 10 AM–7 PM Pacific Time, with at least one hour’s notice. Select an available time in the calendar.
Existing contracted customers: 24/7 emergency support under your service agreement. Contact us for urgent assistance at +1 (248) 990-1748.
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Dublin · Pleasanton · Livermore · San Ramon · Danville · Walnut Creek · Fremont · Oakland · Berkeley · Hayward · Concord · San Francisco Bay Area
